Water Damage

We treat every issue like an emergency

Water damage is not only dangerous to the building or structure but can also be a health hazard if left untreated or not treated properly and thoroughly. Response time is crucial. The longer you wait to address the issue, the worse the problem gets, which means more time and money must be spent during final restoration.

Water damage or flooding inside a commercial property is defined as release of water into the interior of a building that is larger in scale than a spill of a few gallons of water. Typically, a flood involves multiple areas within the facility and affects multiple building components, such as ceilings, walls, carpets and furnishings. If it is a multi-level structure, leaks often seep through to lower floors, causing additional damage.

While immediate action is important, it is equally important that that any damaged area is fully evaluated by a licensed team of experts that can not only assess and repair any obvious building materials and aesthetic concerns, but also provide a mold and microbial inspection to ensure the long-term health of both the building and its occupants.

The damage caused by flooding or water intrusion is typically classified in one of three categories, depending on factors such as source and level of chemical or biological contamination.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) categorizes water damage into three types based on contamination levels, as outlined in the IICRC S500 Standard for Professional Water Damage Restoration:

Cat. 1 - Clean Water

Clean Water refers to water originating from a clean and sanitary source, such as broken supply lines, tub or sink overflows without contaminants, or melting ice and rainwater in its early stages. This type of water poses minimal risk of causing illness or discomfort but can degrade to more contaminated categories if not addressed promptly.

Cat. 2 - Grey Water

Gray Water contains significant contamination that can cause discomfort or illness if ingested or contacted. Common sources include dishwasher or washing machine overflows, sump pump failures, or toilet overflows with urine but no feces. Gray water often contains microorganisms, chemicals, or other contaminants and can deteriorate to Category 3: Black Water if left untreated.

Cat. 3 - Black Water

Black Water is grossly contaminated and poses a high risk of severe illness or infection. This category includes water from sewage backups, flooding from rivers or seawater, toilet overflows containing feces, and long-standing stagnant water. Due to the presence of pathogens, toxins, and harmful chemicals, handling black water requires specialized protective measures and proper disposal.

Our Process

Inspect

Restoration crews arrive as quickly as possible
Crews are instructed to avoid contact with contaminated materials and wear proper protective equipment
All occupants are briefed for potential risks before entering the area
Air handlers are isolated or shut down to prevent the spread of contamination
Water damage is analyzed to help determine the level or category of contamination
Industrial hygienist documents the results and drafts a report

Diagnose

Based on air- and water-testing results, a treatment plan and project scope are established and implemented
If the water is found to be in category 2 or 3, environmental health and safety should be addressed
Plan includes a decision on whether biocides should be used
Determinations are made regarding what materials can be salvaged and which must be replaced during the restoration process

Treat

Stop the flow or intrusion of water and remove excess water and contaminants
Air-testing results from the industrial hygienist’s report will be used to determine if the damaged area must be treated for microbial growth
All porous and contaminated materials are sterilized, and the environment is stabilized with HEPA filtration and air-scrubbers
Barriers are constructed to contain any airborne particulate
Ingress/egress zipper doors will be installed at all entrances and exits

Document

Once the damaged area is fully cleaned and restored to pre-loss condition or better, a client satisfaction approval sign-off will be requested
All completion documentation is provided or submitted to the appropriate parties
Outstanding claims with insurance adjustors will be settled on the client’s behalf

We are your trusted partner in times of need.

Request Quote

Frequently Asked Questions

When Are You Available?

Unfortunately, water damage emergencies can happen at any time, day or night. That's why we are available 24/7 to respond to your calls. If you require immediate assistance, please call us at 855.729.0715 and talk to one of our emergency experts. They will guide you through the initial steps to mitigate damage and dispatch our team to your location as soon as possible.

What Kind of Equipment Do You Use?

We take pride in utilizing state-of-the-art equipment to assess water intrusion and the extent of mold. Our team also uses biocides to effectively treat any lingering bacterial growth when necessary. Our equipment includes moisture meters, air quality testing devices, HEPA filtration and air scrubbers. This advanced technology enables our experts to accurately diagnose the situation and restore your commercial property to its pre-damage condition. By owning our own supplies, we also eliminate the need for renting or shipping and benefit our clients in urgent water damage situations. We can swiftly respond to your call and address your emergency as soon as it arises. This streamlined approach minimizes delays, mitigates further damage, and lets us restore your property more efficiently.

What Makes Blue Team Different?

What sets Blue Team apart is our unwavering commitment to following through on our promises. As a privately owned company, we have the unique advantage of maintaining direct control over all aspects of our services. Therefore, we communicate actively with all restoration parties and train our dedicated experts to perform to the best of their abilities. Moreover, we prioritize clear and transparent communication with our clients throughout the restoration process, ensuring they are informed and up-to-date with the project's progress. Through the Blue Team app, you can easily access real-time updates and relevant information, whether it's related to water damage restoration, construction, or other commercial services.

Are You a Licensed Water Damage Restoration Company?

Blue Team is a licensed and certified business, as we adhere to all industry standards and regulations to ensure the highest level of service quality and professionalism. Our team of experts is well-trained and certified in water damage restoration techniques and safety protocols, providing you with the peace of mind that your property is in capable hands.