Fire, Smoke & Soot

Fire, Smoke & Soot

A personal commitment to restoring businesses, lives

Fires cause extreme distress for our clients and, unfortunately, many of our restoration projects are the result of such an event. No matter how large or small a fire may be, the toll can be devastating, and the clean-up and repair is often taxing.

The physical damage caused by a fire makes remaining in business during the restoration process extremely challenging and, many times, impossible. Fires also have the ability to cause great personal and emotional damage for owners, employees and other occupants.

Our team of technicians and specialists are trained not only in the proper techniques of assessing and addressing damages caused by fire, but also in understanding the situation and explaining the next steps with the client. We will be there with you, every step of the way, helping to get your building back to its pre-loss condition (or better) and to get your business — and life — back in order.

For us, restoring a property following a fire is not just a project. In these situations, we realize that our clients have suffered a loss and, for them, it’s personal. We have a tremendous responsibility, and for us, that is personal.

What We Do

Secure the Scene

01

Our crews evaluate the site and work with all first responders and other authorized personnel to clear the area and ensure all occupants have safely exited the building. All hazards are then secured, and caution signs are placed throughout the area to restrict access and ensure maximum safety for all involved.

Damage Assessment

02

All contents and building materials are cleaned, sanitized and evaluated to identify any contamination that may be present. Any suspicious items will be submitted for further analysis. We examine the full inventory of building items, including any remaining documents, to determine what is salvageable and what must be replaced. Once completed, reconstruction can begin.

Documentation

03

Our clients receive all necessary compliance documentation at the conclusion of each project including site and containment entry and exit logs; copies of citations and violations, safety meeting attendance records and reports of accidents and first-aid administration; pressure differential records; HEPA-filtered equipment service and maintenance records; and temperature, relative humidity and moisture content data for drying.

Our Process

Inspect

  • Restoration crews arrive at the affected facility and area as quickly as possible
  • Crews are instructed to avoid contact with contaminated materials and wear proper protective equipment during the examination process
  • All individuals and hazards are safely secured and caution signage is place throughout the property and premises
  • Structural and building materials are collected and analyzed for contamination
  • Industrial hygienist documents the results and drafts a report

Diagnose

  • Based on contamination-testing results, a treatment plan and project scope are established and implemented
  • Plan includes a decision on whether biocides should be used
  • Determinations are made regarding what materials can be salvaged and which must be replaced during the restoration process

Treat

  • Contamination-testing results from the industrial hygienist’s report will be used to determine if the damaged area must be treated for microbial growth
  • All equipment, floors, walls, ceilings and contaminated materials are cleaned and sanitized
  • Environment is stabilized by using HEPA filtration and air-scrubbers
  • Third-party clearance testing is encouraged to ensure there is no conflict of interest
  • Area is prepared for reconstruction

Document

  • Once the damaged area is fully cleaned and restored to pre-loss condition or better, a client satisfaction approval sign-off will be requested
  • All completion documentation is provided or submitted to the appropriate parties
  • Outstanding claims with insurance adjustors will be settled on the client’s behalf

We are your trusted partner in times of need.